Firefox Bike Station,C R Park, Devtaru Bike Retail - Cannondale\Giant\EMotorad\Firefox\Toronto\Caya Dealer In South Delhi

Thank God that I meet Rajvinder during my first ride. Being a new commer to cycling, I was not aware of what are all things should be considered. However, under the guidance or suggestions from Rajvinder, I learned a lot about cycling, required gears and what not. I personally bought three cycles from Rajvinder I.e. Firefox Road Runner Pro D (Super beginner's bike) then Trek Domane 4.3 (Pro Bike) and Firefox for my son. Store is superb and has all you need for pro biking. Support staff is also well trained. But on top of everything, guidance is an important thing which probably a sales guy would help in other stores but with Devtaru, you should expect best in terms your actual needs. I never had any issue in terms of services and product quality. You guys rock, all the best.

I'm sure the service is fine, probably overpriced, but it's convenience you pay for at a showroom, not quality. The owner on the other hand is more interested in proving he is knowledgeable than helping customers. Perhaps better suited to sales. I prefer to spend a day servicing my own bikes than visiting this store. There's lots of more helpful, and honest, bike wholesalers/retailers in the area. If you must have a Firefox showroom, go to Lajpat Nagar - much more professional service.

SOME TIPS BEFORE YOU WALK IN: - Don't be surprised, but the owner himself will be disinterested and will know exactly what you want without even you saying it. So he's god. - The Owner will judge you based on your clothes. So wear a Gucci Suit everytime you visit. - The Owner makes you feel Really POOR by telling things like this might be very expensive for you or this item is not needed for you as it's in a higher price range. So wear a necklace made of money. - Don't check Amazon after buying stuff from him, you can have a heart attack by realizing how high you paid for such cheap items. -The Owner doesn't connect with the customer at all. So it'll be a good practice of small talk. - And finally the Owner (the only person there's to talk to in the shop) is a BIG KNOW IT ALL Jerk! So replace him with Google if you can 🙂

A great place for bike enthusiasts. The owner is very experienced and himself a cyclist. He can very well understand your cycling needs. I got exceptional customer service. The way they deal with the customers is amazing and gives you genuine opinion. They have very competitive pricing. I found this store very satisfactory. Highly recommend to everyone.

First time cycle buyer. Went to check out options for my brother's birthday gift. What a rude man, the owner 😲. They did not have gear cycles in stock. He didn't even mention they had non-gear cycles until we asked. His whole demeanour was of a person who's wondering why have you come asking questions, made me get up from my seat. Not even a sales person, the owner! Rare to see a businessman be so uninterested in doing business. Edit (based on owner's reply): "Ready to not listen to us". Come on Sir, you know that's not true. We all were listening to you but your behaviour was extremely cold as described, like you were getting irritated with our questions. I was shocked, have never seen a businessman behave like this without any provocation. I even told you directly I don't understand why you are speaking rudely. You lowered your voice after that. And after I saw many other reviews with similar experiences I realised it's a trait. Sir, no one has the time to waste to "malign" others - it's a feedback. It's up to you how you take it. Also everyone is working hard, including me and my family, everyone is paying their dues in this world. Working hard is not a licence to be rude to others without any provocation na. My review was based on my interaction with you which lasted hardly 5-7 mins and not on "entire background situation". This is how Google reviews works. Also, if you see my review history, this is the only one with a negative feedback I have ever given. Also you said in entire Delhi there are no stocks (which turned out to be false). You maligned Decathlon, you made fun of Ludhiana cycles, you made fun of every little thing (like even a non gear cycle), if you remember. We felt like we were talking to the most important VIP in the cycling world who doesn't have time for us, so we left. You can reply anything now to salvage your reputation but you know what happened, hand to God, now don't lie. 🧐 You didn't ask our usage, our budget, our experience, nothing. And I said this also if you remember - but you haven't asked us what we want, you're only assuming. It was supposed to be a birthday gift. I had a pretty decent budget. And I said you should give your recommendation based on what the customer needs, but you said - I am in this business for years I know what customers want. Honestly, you lost a lifetime customer. My brother is hooked to cycling. I am thinking of taking up cycling and we will go buying again this week.

One of the best place to buy bike! Good flat pricing and very good support from experienced people. They understand your need first and then suggest bike as per your need. Good variety of Bike Accessories are available for your bike as well. Rajvinder is very nice person, he will help you and will solve your all queries. Good after sale service as well... Overall very good experience